Privacy Policy

Effective Date:
 1st August 2023

The Superk Company ("Provider," "we," "our," or "us") operates the Superk Loyalty Cards website www.superk.app(the "Website") and is committed to protecting the privacy of its users ("you," "your," or "user"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Website and participate in the Superk Loyalty Cards program ("Program"). By using the Website and participating in the Program, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
  1. Personal Information: When you register for a Superk Loyalty Card account, we collect information such as your name, email address, date of birth, and other contact details.
  2. Transaction Information: We may collect information related to your transactions and interactions with the Program's merchant partners, such as purchase history, discounts redeemed, and rewards earned.
  3. Device Information: We may collect information about your device, including your IP address, browser type, and operating system, to enhance your experience on the Website.
2. How We Use Your Information:
  1. To Provide Program Services: We use your personal information to administer the Superk Loyalty Cards Program, process your transactions, and provide you with discounts and offers from our merchant partners.
  2. Communication: We may use your contact information to send you updates, promotional offers, and other Program-related communications.
  3. Customer Support: We may use your information to respond to your inquiries and provide customer support.
3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy or required by law. However, we may share aggregated, non-personal information with our partners and advertisers for analytical purposes.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Similar Technologies:

The Website may use cookies and similar technologies to enhance user experience and collect information about your browsing behavior. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features on the Website.

6. Third-Party Links:

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

7. Children's Privacy:

The Superk Loyalty Cards Program is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information on our Website, please contact us to have the information removed.

8. Data Retention:

We will retain your personal information for as long as necessary to provide the Program services or as required by applicable laws and regulations. When we no longer need your data, we will securely dispose of it.

9. User Rights:

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us at info@superk.app. We will respond to your request within a reasonable timeframe.

10. Consent Withdrawal:

You have the right to withdraw your consent for the processing of your personal information at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

11. Data Transfer:

Your personal information may be transferred to third-party service providers, business partners, or international jurisdictions for the purposes described in this Privacy Policy. We take appropriate measures to safeguard your data during such transfers.

12. User Profiling and Automated Decision-Making:

We may use your personal information for profiling or automated decision-making purposes to improve our services and offers. However, you have the right to object to such processing.

13. Marketing Communications:

By participating in the Program, you agree to receive marketing communications from us. You can opt-out of these communications at any time by emailing us at info@superk.app.

14. User Location Information:

If you enable location services on your device, we may collect location data to offer location-based services. You can disable location tracking in your device settings.

15. Data Breach Notification:

In the event of a data breach that may compromise your personal information, we will notify you and the relevant authorities as required by applicable laws.

16. Analytics and User Tracking:

We use analytics tools to track user behavior on the Website and improve our services. This data is aggregated and anonymized for analytical purposes.

17. User Consent for Marketing Partners:

By participating in the Program, you consent to the sharing of your personal information with our marketing partners for promotional purposes. However, we will not share your information without your consent.

18. Legal Basis for Data Processing:

We process your personal information based on your consent and as necessary to provide the Program services or fulfill our contractual obligations.

19. Entire Agreement:

This Privacy Policy constitutes the entire agreement between you and us concerning the privacy of your personal information, superseding any prior agreements or understandings.

20. Severability:

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Language and Translation:

This Privacy Policy is written in English, and any translations provided are for convenience only. In case of any discrepancies between the English version and translated versions, the English version shall prevail.

22. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of significant changes through the Website or other communication channels.

23. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@superk.app.